Privacy & Policy

Expert TV Services (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect the personal information of our customers and website visitors.

1. Information We Collect

We may collect the following personal information when you contact us or use our services:

  • Name

  • Phone number

  • Email address

  • Service details (TV brand, model, and issue)

  • Address for in-home service

2. How We Use Your Information

We use your personal information to:

  • Provide TV repair and maintenance services

  • Schedule and manage appointments

  • Communicate service updates and confirmations

  • Improve our services and customer experience

3. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Personal information may be shared only with trusted suppliers or service providers when necessary to complete a repair (e.g., sourcing replacement parts).

4. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

5. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve user experience. Cookies do not collect personally identifiable information unless you provide it voluntarily.

6. Your Rights

You have the right to request access, correction, or deletion of your personal data. To exercise these rights, please contact us using the details below.

7. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, you can contact us at: